All the ways to reach out
Call our shipping location on Columbia Street in Brooklyn Tu-Sun, 11am to 5pm: (347) 689-4102 or send us a note below:
We ship all over the world through this site, but you can perhaps find our products locally. Here's a list of retailers who carry our herbal goods .
All the info and wholesale registration can be found here, for spas, practitioners, retailers, and distributors. Thank you for considering our products!
General Questions
Common Questions
Windsor Terrace Workshop
Our Windsor Terrace location is where we make all of our lovely Between You & the Moon products. We offer facials and consultations, carry sustainable, non-toxic home goods, and local, organic groceries here.
Public Transit
Our Windsor Terrace Workshop is off of the Fort Hamilton Parkway stop on the F & G lines. If you’re traveling south to reach us, you’ll want to be at the back of the train. Exit the station via Greenwood Avenue (a right out of the turnstiles and then an immediate right again and up the stairs). We are directly across the street from this exit at the corner of Greenwood Avenue and Prospect Avenue.
Location
1301 Prospect Avenue
Brooklyn NY 11218
Number
(917) 909-0569
Hours
Tuesday-Friday: 11am – 6pm
Saturday & Sunday: 11am – 6pm
Monday Closed
Columbia Street
Our original location offers all of our Between You & the Moon products, as well as facials and consultations.
Public Transit
The closest subway station is the Carrol Street stop on the F & G lines.
From the 2nd Place Exit: There is a footbridge that crosses over the BQE on 1st Place. From the President Street Exit: Union Street will take you over the BQE.
Location
275 Columbia Street
Brooklyn, NY 11231
Number
(347) 689-4102
Hours
Tuesday-Friday: 11am – 5pm
Saturday & Sunday: 11am – 5pm
Monday Closed
Our customers' satisfaction is our number one priority.
We offer a full refund when the product has not been opened and is unused and a partial refund when the packaging can not be accounted for.
Please note that customers will be responsible for return shipping costs.
Any returns must be in the original packaging with proof of purchase.
Customers are responsible for correctly entering their shipping information. If the package is misdirected or returned to us, they are responsible for an additional shipping fee.
Please only direct your package to a secure location, as we are unable to replace stolen packages.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Standard delivery usually takes around 7 business days. Please note that sometimes orders may arrive later than usual.
If your order hasn't arrived after two weeks, please contact us and we will look into the details.
We hire exclusively from our apprenticeship programs, but feel free to come in and meet us to see what we are all about. Or send us a Hello through our site.